Privacy Policy
Effective January 1, 2026
Westmark Epoxy Floors of Olympia Heights, olympiaheightsepoxyandconcreteflooring.com, hello@olympiaheightsepoxyandconcreteflooring.com
Who this policy covers
This policy explains what information Westmark Epoxy Floors of Olympia Heights collects when you use our website, how we use it, how long we keep it and what choices you have. We're a flooring contractor in Olympia Heights, FL, and this policy applies to this website and to the messages you send us through it.
It doesn't cover other websites you reach from a link on ours. Those sites have their own privacy policies, and we'd suggest reading them before you share anything there. You can start back at our home page any time, or read more about our company.
Information you give us
Most of what we collect is what you choose to send us when you ask for an estimate or a question answered. That usually includes:
Your name, phone number and email address, so we can reply to you.
Your property's address or general area, so we know where the job is and whether it's in the area we serve.
Details about the floor or concrete, such as the room, its size, its condition and what you'd like done, along with any photos you decide to send.
Our contact form is run by an outside form service, so the information you type into it passes through that service before it reaches us. When you call us at (786) 408-1023 or email us, we keep the details you share so we can follow up on your project.
Information collected automatically
Like most websites, ours can collect basic technical information when you visit, such as your browser type, the device you're using, the pages you looked at, how long you stayed and the site that sent you here. This information helps us see which pages are useful and which ones need work. It doesn't tell us who you are unless you also send us your details.
We may use analytics tools from outside providers to gather this information for us. Those providers handle it under their own privacy policies.
Cookies
Cookies are small files your browser saves so a website can remember things between visits. Our site and the tools it uses, such as analytics and the contact form, may set cookies to keep pages working properly and to count visits.
You can block or delete cookies in your browser's settings. Most of the site will still work if you do, though some features, such as the contact form, may not work as smoothly.
How we use your information
We use what you send us to answer your questions, set up estimates, schedule and complete work, send invoices and follow up after a job. We use site information to keep the website running and to make it more useful to homeowners and businesses looking for flooring work.
We don't sell your personal information. We share it only when we need to get the job done, such as with the services that run our website, form and email, or when the law requires it.
How long we keep it
We keep your contact details and project notes for as long as we need them to answer you, do the work and keep proper business and tax records. If you reach out and we never end up working together, we usually don't keep your details longer than it takes to follow up.
When we no longer need information, we delete it or remove the parts that identify you. Information held by the outside services we use is kept under their own policies.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records for legal or business reasons, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on where you live, you may have other privacy rights under your state's laws, and we'll honor those when they apply.
How we protect your information
We take reasonable steps to keep the information you send us safe, and we limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive financial details through our contact form.
Children's privacy
Our website is meant for adults arranging work on their homes or businesses. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools we use change. The newest version will always be posted on this page, and it was last updated in November 2026.
How to reach us about privacy
If you have a question or concern about your information, call us at (786) 408-1023 or send us a message through our contact page. Tell us what you'd like us to look into, and we'll reply within 1 business day.